IT Glossary - vCIO


Not all Managed Services Providers will have a dedicated vCIO, or a virtual Chief Information Officer, but it is in your benefit to seek those MSPs that do. Instead of always working with the sales or service department, this dedicated team member would be responsible for learning the “ins” and “outs” of your business so that they can offer the proper guidance and recommendations where and when necessary. The virtual Chief Information Officer would also be the escalated point of contact for any service issues and would be heavily involved in your IT budgetary expenses to help keep your team on track and on budget.