Phishing is a social engineering event where a cybercriminal attempts to receive personal information, like a credit card number or bank account information through email, phone or SMS text messaging by posing as a legitimate person or institution. Typically, this is the first step involved in identity theft or financial loss. is a very common and successful tool for cybercriminals as human error is the number one threat to all organizations. Training employees on how to catch these malicious emails and phishing attempts is critical in keeping your users and their information secure. One common training tool is phish testing. This process lets the organization, or their So, what is a MSP anyways? A Managed Services Provider, or MSP, acts as an extension to your own team to offer on-demand IT support and carry the responsibility of all IT logistics, which could include: cybersecurity, infrastructure, licensing, software and hardware recommendations, purchasing and set up, etc. An MSP can also help keep you aligned on IT rules and regulations so that business owners can run their business without the worry of meeting regulatory requirements. or MSSP, send out realistic but fake phishing emails to employees to see how they will respond and depending upon their actions, continued training may be required. It is recommended to deploy phish testing campaigns at least every quarter, but randomly scheduled, to keep the awareness top of mind for employees.